Let's not make things too complicated. Kiano.Net takes your privacy extremely seriously.
Last updated: 21st October 2013
Kiano.Net Ltd (referred to as: ‘we’, ‘us, ‘our’, ‘Kiano.Net’) is a Private Limited Company registered in England, Company Number: 06880299. Kiano.Net Ltd believes it is important to protect your privacy and we are committed to giving you a personalised service that meets your needs in a way that also protects your privacy. This policy explains how we may collect information about you and then use it to meet your needs. It also explains some of the security measures we take to protect your privacy, and tells you certain things we will not do. You should read this policy in conjunction with our Terms of Service (available at http://kiano.net/terms.php).
We collect personal information about you from the following sources:
USING YOUR PERSONAL INFORMATION
Information about our customers is an important part of our business and will never sell your details to anyone.
We will use your personal information to:
We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail, sending email and processing payments through PayPal or iZettle. They may have access to personal information but strictly for the functions in relation to your order or query only. We will never provide your details to third parties for marketing purposes; and your details will never be sold to a third party. Further, they must process the personal information as permitted by the Data Protection Act.
If you provide false or inaccurate information to us and we suspect fraud, we will record this and may share it with law enforcement organisations (e.g. the police). Kiano.Net and law enforcement organisations may use technology to detect and prevent fraud. We may be required to allow other organisations to use information we hold about you if we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.
When you provide us with your contact information, we may send you notifications about any improvements to our products and services; or any of our products and services which may be of interest to you. If you would like to unsubscribe from these notifications, please call us on the number below or simply log into our Repair Tracking System and select ‘Change Details’ from the menu.
We have strict security measures to protect personal information. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts your information while it is sent to our servers.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may request proof of identity before we disclose personal information to you.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to log out of our Repair Tracking System (or close your browser) when finished.
THE INTERNET & COOKIES
Please remember that communications over the Internet, such as emails, are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered - this is the nature of the Internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our reasonable control (including unauthorised access to material that was encrypted or partially encrypted).
Like many other websites, Kiano.Net makes use of log files. The information inside the log files includes Internet Protocol (IP) address, date/time of page request, and the pages requested. IP addresses and other such information are not linked to any information that is personally identifiable. Therefore, our log files do not contain any personally identifyable information. None of the information from logs is shared outside of Kiano.Net, it's stored on our server and may only used to review our site's demand, for your security, and to improve our service to you.
Our site may include links to other websites (third parties). We do not provide any personally identifiable customer information to these third-party websites.
At Kiano.Net we take your privacy extremely seriously. We do not use any forms of third party advertising. Any advertising displayed on our website is for Kiano.Net products and services only. We do not use interest based techniques to target advertising and any adverts are selected randomly by our server.
We may amend this policy from time to time, in which case, we will publish the amended version on our website. You can request a copy by emailing us.